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Overview
13 — 15 June 2025 Donington Park The UK's Premier Rock Festival
Contact details
Donington Park Castle Donington Leicestershire East Midlands DE74 2RP United Kingdom
https://downloadfestival.co.uk/info-category/accessibility/
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Access Card notes
First buy your tickets to the event. Please do not purchase a ticket for your essential companion. Essential companion tickets will be dealt with as part of your application. Next fill out the Accessible Facilities Request Form found on their Accessibility Page. Please have your ID number handy as you will need to enter this on the form. The Accessibility Team will review your application and contact you once it has been processed. Download Accessible Facilities Request Form https://downloadfest.zendesk.com/hc/en-gb/requests/new?ticket_form_id=31776874659085 Access to the accessible facilities will be provided to you based on the approved requirements listed on your Access Card.
This provider accepts the Access Card as supporting documentation for accessible facilities and tickets.
The information in this listing is submitted by the provider.
A free registration is available at this venue as an alternative to an Access Card. Please use the link below to begin your application. Please note, if you already have an Access Card, you don't need to apply again. Simply provide your name and Access Card ID number to the venue. Click here to start your registration
Access guidance
- ACCESSIBLE ENTRANCE LANES There are dedicated entrance lanes for accessibility customers to access the arena. Ground Viewing Area - A dedicated ground viewing area is available to those who need a less crowded area and the option of sitting for short periods of time. - Access to the ground viewing area will be approved in accordance with the requirements indicated on your Nimbus Access Card or Download Digital Access Pass. - The ground viewing areas are situated in front of the raised viewing platforms and are separated from the main crowds by a barrier. These are primarily standing areas, although limited seating is available and is operated on a first come first served basis. Customers may be accompanied in the ground level viewing area by a companion.
- ACCESSIBLE ENTRANCE LANES There are dedicated entrance lanes for accessibility customers to access the arena. Raised Viewing Platform - The raised viewing platform is available for wheelchair users and those with restricted mobility. Access to the platform will be approved in accordance with the requirements indicated on your Nimbus Access Card or Download Digital Access Pass. - Only the approved customer and their essential companion will have access to the raised viewing platform. This allows us to accommodate as many customers, who require use of this facility, as possible. - All raised viewing platforms have ramped access, wheelchair-accessible toilets, charging points and drinking water. - Limited seating is also available at each platform. Raised viewing platforms may get busy. Please note that these are operated on a first come first served basis.
- ACCESSIBLE ENTRANCE LANES There are dedicated entrance lanes for accessibility customers to access the arena. Ground Viewing Area - A dedicated ground viewing area is available to those who need a less crowded area and the option of sitting for short periods of time. - Access to the ground viewing area will be approved in accordance with the requirements indicated on your Nimbus Access Card or Download Digital Access Pass. - The ground viewing areas are situated in front of the raised viewing platforms and are separated from the main crowds by a barrier. These are primarily standing areas, although limited seating is available and is operated on a first come first served basis. Customers may be accompanied in the ground level viewing area by a companion. Raised Viewing Platform - The raised viewing platform is available for wheelchair users and those with restricted mobility. Access to the platform will be approved in accordance with the requirements indicated on your Nimbus Access Card or Download Digital Access Pass. - Only the approved customer and their essential companion will have access to the raised viewing platform. This allows us to accommodate as many customers, who require use of this facility, as possible. - All raised viewing platforms have ramped access, wheelchair-accessible toilets, charging points and drinking water. - Limited seating is also available at each platform. Raised viewing platforms may get busy. Please note that these are operated on a first come first served basis.
- ACCESSIBLE TOILETS Wheelchair accessible and standard toilets for accessibility customers are located across the arena and District X. They are available to all accessibility customers. CHANGING PLACES In the arena, there is a changing places unit featuring an adult changing bed, toilet, sink, and hoist. (Please note that hoist slings will not be available. Please remember to bring your own.)
- Assistance dogs will be approved in accordance with the requirement indicated on your Nimbus Access Card or Download Digital Access Pass. A spending area will be available for assistance dogs.
- An essential companion ticket is provided to those customers who would be unable to attend without the help and support of another person. If your Nimbus Access Card or Download Digital Access Pass indicates the essential companion requirement, we will automatically provide you with an essential companion ticket free of charge. Please do not purchase a ticket for your essential companion as this cannot be refunded.
- BSL INTERPRETING SERVICES A British Sign Language performance interpreting service will be provided on request and at no extra charge, providing reasonable notice is given in advance of the festival. Please make sure you request this service on the Download Accessible Facilities Application form. Customers who have requested this service will be contacted by the interpreting team for an understanding of which performances they would like covered; this is not guaranteed and subject to change. HEARING LOOPS Hearing loops will be installed at all box offices and information hubs.
- SENSORY CALM SPACES Sensory Calm Tents are located within the arena. The aim of these spaces is to provide a safe, low-level stimulation and recalibration zone for any customers who need to use them. PRESCRIPTION MEDICATION - You can bring prescription medication to the festival but please ensure it is in the original packaging with the dispensary sticker intact. - If you need to bring in loose medication or medication that's not in its original packaging, please also bring the prescription(s) with you. - Refrigerated medication storage is available in the accessible campsite, arena and District X. MEDICAL MARIJUANA - Medical marijuana prescribed for daily use may be brought into the event. - Please bring the medication in its prescribed form together with the original prescription supporting its use for the entire duration of your time at the event. You may be asked to present this, along with identification matching the name on the prescription, upon entry. For information about all of the Acessible Facilities availiable, check out the Download Accessibility Page