Kacontractorsltd
Overview
Kacontractors Ltd is a professional maintenance and construction company specialising in interior refurbishment, electrical, plumbing, heating, and gas engineering services. We provide high-quality solutions for residential, commercial, and industrial projects, ensuring compliance with UK regulations and industry standards. Our expertise includes demolition, rebuilds, decorating, finishing works, and renewable energy solutions such as heat pumps. With a strong focus on reliability, safety, and customer satisfaction, we deliver tailored services to meet our clients' needs efficiently and professionally.
Contact details
Office Suite 2 Newcom House 125 Poplar High Street London London E14 0AE United Kingdom
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Access Card notes
As both a disabled individual and the Director of Kacontractors Ltd, I hold a deep sense of responsibility towards those facing challenges due to disability. I understand the barriers that exist, and I am committed to making our services accessible to everyone. At Kacontractors, we believe that quality, reliability, and support should be available to all, regardless of ability. That's why we proudly offer discounts to anyone with a disability, ensuring that essential maintenance and construction services remain inclusive and affordable. Because everyone deserves a home and environment that supports their needs.
This provider accepts the Access Card as supporting documentation for accessible facilities and tickets. The information in this listing is submitted by the provider.
Access guidance
- At Kacontractors Ltd, we are committed to ensuring accessibility and inclusivity for all our clients, including those who may have difficulty with standing and queuing. We understand that prolonged standing can be challenging for individuals with mobility issues, chronic pain, or other disabilities. To accommodate these needs, we: Offer Priority Service We prioritise appointments for clients who may struggle with waiting, reducing their need to stand or queue. Flexible Booking Options– We provide scheduled time slots to minimise waiting times and ensure a smoother service experience. Remote Assistance Where possible, we offer consultations over the phone or online, allowing clients to arrange services without the need to visit in person. On-Site Considerations – Our team ensures that any on-site work is conducted with accessibility in mind, providing seating options and making reasonable adjustments as needed. At Kacontractors Ltd, we believe that accessibility isn't just a requirement—it's a responsibility. We strive to create an inclusive experience where every client feels supported and valued.
- At Kacontractors Ltd, we are committed to making our services accessible to all, including individuals who require **level access due to mobility challenges or wheelchair use. Our Services & Facilities for Wheelchair Users: On-Site Accessibility Considerations – When carrying out work at a client's property, we assess and accommodate accessibility needs, ensuring safe and easy access where possible. Accessible Communication – We offer remote consultations via phone or video call, reducing the need for unnecessary travel. Adaptation & Installation Services– We specialise in modifying properties to improve accessibility, such as installing ramps, widening doorways, fitting handrails, and making other essential adjustments to enhance independent living. Priority & Flexible Scheduling – We aim to minimise waiting times and can arrange home visits at convenient times to suit the needs of wheelchair users. Limitations: - While we strive to make our services as accessible as possible, some work sites or existing building structures may have accessibility challenges beyond our control. However, we always seek practical solutions to accommodate our clients' needs. At Kacontractors Ltd, we believe that accessibility should never be an afterthought. We are dedicated to providing inclusive services that support the independence and well-being of all our clients.
- At Kacontractors Ltd, we aim to make our services as accessible as possible, recognising that some individuals may struggle with long distances due to mobility issues, pain, or fatigue. Distances Involved & Adjustments We Offer: Home Visits & On-Site Services– Our team comes directly to our clients, eliminating the need for unnecessary travel. Remote Consultation Options– Where possible, we offer phone or video consultations, reducing the need for clients to visit in person. Flexible Appointment Scheduling – We arrange visits at convenient times to minimise the need for extended waiting or unnecessary movement. Accessible Parking Considerations– When clients do need to visit, we ensure that parking is as close to the entrance as possible for easier access. We understand that even short distances can be challenging, so we strive to make every interaction as convenient, efficient, and accommodating as possible. Our goal is to remove barriers and provide a seamless service experience for all.
- At Kacontractors Ltd, we recognise that some individuals may have urgent toilet access needs, including those with hidden disabilities, medical conditions, or mobility impairments. Our Approach to Urgent Toilet Access: On-Site Consideration – When carrying out work at a client's property, we ensure that access to their toilet facilities remains available whenever possible. Prioritised Scheduling – We minimise waiting times and disruptions, helping to reduce the need for extended periods without access to a toilet. Understanding & Discretion – We are aware that many disabilities and health conditions are not visible, and our team is trained to be respectful and accommodating to any urgent requests. Limitations: - As a mobile service provider, we do not have public office facilities available for clients to visit. - On construction or refurbishment sites, toilet facilities may be limited, but we will always discuss accessibility requirements in advance and seek solutions where possible. At Kacontractors Ltd, we believe in dignity, respect, and inclusion. If a client has specific toilet access needs, we encourage them to inform us in advance so we can make the necessary arrangements to support them.
- At Kacontractors Ltd, we fully welcome and accommodate Assistance Dogs, recognising the vital role they play in supporting individuals with disabilities. Facilities & Considerations for Assistance Dogs: Full Access for Assistance Dogs – We ensure that Assistance Dogs are always welcomed on any premises where we operate, including client homes and project sites. Water & Comfort– While we do not have a permanent office open to the public, our team will always provide fresh water upon request during on-site visits. Outdoor Breaks– If work is being carried out at a client's property, we are mindful of nearby outdoor areas that may be suitable for the dog's comfort and toileting. Consideration for Noise & Safety– Construction and maintenance work can involve loud noises and movement, which may affect Assistance Dogs. We take extra care to minimise disruption and ensure a safe, calm environment where possible. Limitations: - We do not have a designated office space with facilities such as permanent grassed areas or dog-friendly waiting areas. However, our team will always accommodate reasonable requests to support the comfort of Assistance Dogs. At Kacontractors Ltd, we are committed to ensuring that both our clients and their Assistance Dogs feel welcome, safe, and supported at all times.
- At Kacontractors Ltd, we fully recognise that some individuals may require support from a carer or essential companion to access services comfortably and safely. Our Policy on Essential Companions & Carers: Full Support & Inclusion– We welcome carers, personal assistants, and essential companions to accompany clients during any interaction with our services. No Additional Charges – As we do not operate a ticketed or entry-based service, there are no extra costs for carers. They are welcome to be present at all times to provide the necessary support. Flexible Arrangements– We are happy to accommodate specific needs, such as speaking directly with a carer if a client requires assistance in communication or decision-making. At Kacontractors Ltd, we believe accessibility is about more than just physical access—it's about supporting people in the way that works best for them. If a client relies on a companion for assistance, we will always do our best to make sure they feel welcome and accommodated.
- At Kacontractors Ltd, we understand that some individuals may have difficulty accessing visual information due to visual impairments, dyslexia, or other conditions. We are committed to making our communication as accessible as possible. Support & Alternative Formats We Offer: Verbal Communication & Explanation – We are happy to provide all information verbally, either in person or over the phone, ensuring clarity and understanding. Large Print Documents– Upon request, we can provide important documents such as quotes, invoices, and contracts in a larger font size for easier readability. Digital & Audio-Friendly Communication – We can send information via email in accessible formats that are compatible with screen readers and text-to-speech software. Simplified, Easy-to-Understand Language – We avoid unnecessary jargon and can provide simplified versions of written materials if needed. Support from a Trusted Person– If a client prefers, we can communicate with a carer, family member, or representative to ensure they fully understand the information provided. At Kacontractors Ltd, we believe that clear, accessible communication is essential. If a client has specific visual accessibility needs, we encourage them to let us know, and we will do our best to accommodate them.
- At Kacontractors Ltd, we recognise that some individuals may have difficulty accessing audible information due to hearing impairments, sensory processing difficulties, or other conditions. We are committed to ensuring clear and accessible communication for all our clients. Support & Alternative Formats We Offer: Written Communication Options – All important information, including quotes, invoices, contracts, and service details, can be provided in written format via email, text, or printed documents. Live Chat & Text-Based Support– We can communicate via email, text messages, or other messaging platforms to accommodate those who prefer written interactions over phone calls. British Sign Language (BSL) Interpretation – While we do not have in-house sign language interpreters, we are happy to arrange a BSL interpreter upon request (subject to availability and prior notice). Face-to-Face Communication Considerations – If a client prefers in-person discussions, our team is happy to use clear lip-reading-friendly communication, written notes, or any preferred method that ensures full understanding. Flexible Communication with a Trusted Person– If a client has a carer, family member, or representative who assists with communication, we can liaise with them to ensure all information is conveyed accurately. At Kacontractors Ltd, we believe everyone deserves access to clear and inclusive communication. If a client has specific communication needs, we encourage them to inform us in advance so we can make the necessary adjustments to support them effectively.
- At Kacontractors Ltd, we are committed to accessibility, inclusivity, and providing high-quality services for all. Our goal is to ensure that every client, regardless of their abilities or additional needs, receives fair, respectful, and accommodating service. Our Commitment to Accessibility & Inclusion: Personalised Support– We understand that every individual's needs are different. We are always open to discussing specific adjustments to improve accessibility. Disability Awareness & Respect– Our team is trained to be patient, understanding, and accommodating when working with clients who have additional needs. Continuous Improvement– We are always looking for ways to enhance our services and make them more accessible. We welcome feedback from our clients to help us improve. If there's anything else we can do to make our services more accessible for you or someone you support, please let us know. We are here to help!