Rhodes Airport

Overview

Rhodes International Airport "Diagoras", or Diagoras International Airport, is located on the West side of the island of Rhodes in Greece. The facility is located just north of the village Paradeisi, about 14 km southwest of the capital city, Rhodes

Contact details

Paradeisi Rhodes 851 06 Greece

https://www.rho-airport.gr/en/category-detailed/ctg_id-273/nd_id-943

302241088700

Is this your business? Claim this listing.

Access Card notes

Anyone travelling by air can ask their airline directly for special assistance around ALL airports. At present no proof is required to request help. It is VITAL that you PREBOOK assistance with your airline before travelling - the way to do this is often found on the Passenger Information section of the booking process. You provide your information and then it usually has a dropdown or tick box that says something along the lines of 'needs special assistance'. Pre booking also means that assistance is in place at both ends of your journey - staff at each airport will be notified to expect you and will meet you at the plane once landed. They will also be expecting you for your return flight. Remember it's always better to over request help and then say you don't need it on the day, than to turn up and find there is no one available to help you. And please remember that while some airports do recognise the Access Cards, if they are understaffed and/or extremely busy they may not be able to help you if you just turn up without booking.

This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.

*This is not a guarantee of any set service or policy this organisation might have.*

Access guidance

Disabled Persons and Persons with Reduced Mobility (PRM), who will require assistance at the airport, should request it in advance. Assistance can be requested by contacting the airline or travel agency at least 48 hours before the published departure time of the flight. Upon arrival at the airport, Disabled Persons and PRM should present themselves either at the respective airline's check-in counters or at the airport's designated PRM point and communicate their arrival to the respective Provider of PRM Assistance Services.
Where use of a recognized assistance dog is required by a Disabled Person or PRM, this request shall be processed provided that notification to the airline or travel agency has been made at least 48 hours before the published departure time of the flight and in accordance with the applicable regulations regarding the carriage of assistance dogs on board.
RM Quality Standards for Rhodes "Diagoras" Airport Taking into consideration the stipulations of Regulation (EC) No. 1107/2006 and ECAC Doc. 30, concerning the rights of disabled persons and persons with reduced mobility (herein below PRM), Rodos Airport "Diagoras" has set the following higher quality standards for the ground assistance of disabled persons and persons with reduced mobility when travelling by air as below: For Pre-Notified Departing PRM passengers (notification made to Air Carrier/Agent/Tour Operator at least 48 hours prior to the published time of departure of their flight) Upon arrival at the designated point at the airport, once they have made themselves known: 80% of passengers should wait no longer than 10 min for assistance 90% of passengers should wait no longer than 15 min for assistance 100% of passengers should wait no longer than 20 min for assistance For Pre-Notified Arriving PRM passengers (notification made to Air Carrier/Agent/Tour Operator at least 48 hours prior to the published time of arrival of their flight) Assistance should be available at the gate or aircraft side for: 80% of passengers within 5 min of "on chocks" (aircraft arrival at parking stand) 90% of passengers within 10 min of "on chocks" (aircraft arrival at parking stand) 100% of passengers within 20 min of "on chocks" (aircraft arrival at parking stand) For Non Pre-notified Departing PRM passengers (notification made to Air Carrier/Agent/Tour Operator less than 48 hours prior to the published time of departure of their flight) Upon arrival at the designated point at the airport, once they have made themselves known: 80% should wait no longer than 25 min for assistance 90% should wait no longer than 35 min for assistance 100% should wait no longer than 45 min for assistance For Non Pre-Notified Arriving PRM passengers (notification made to Air Carrier/Agent/Tour Operator less than 48 hours prior to the published time of arrival of their flight) Assistance should be available at the gate or aircraft side for: 80% of PRMs within 20 min of "on chocks" (aircraft arrival at parking stand) 90% of PRMs within 25 min of "on chocks" (aircraft arrival at parking stand) 100% of PRMs within 30 min of "on chocks" (aircraft arrival at parking stand) Important Notice ality level for the provision of PRM assistance services to departing PRM passengers is applied on the condition that the disabled passengers and passengers with reduced mobility present themselves at the designated point at the airport within the stipulated time.