Afro Nation
Overview
Contact details
Praia da Rocha Beach Portimão Algarve 8500 PT
https://www.afronation.com/accessibility
Access Card notes
Our Access Application process is simple and user-friendly. Customers with accessibility needs can visit our dedicated registration portal to complete a quick and confidential application. During registration, you'll provide information about your specific access requirements along with evidence to request an Access Card. The Access Team will review your submission and assign appropriate symbols that reflect your needs. Once approved, you'll receive an Access Card ID, which you'll need to purchase an accessible ticket. Before the festival, you will receive your physical Access Card, which discreetly communicates your needs to our staff. To ensure an inclusive and seamless experience at Afro Nation Portugal, we encourage customers with accessibility needs to apply for our Access Card scheme before purchasing your accessibility tickets. Once successfully registered and in possession of the Access Card ID, you can book your accessibility tickets at the bottom of our accessibility page. Please ensure you do not purchase your tickets from our regular booking page. This ensures that we can provide personalised assistance and accommodation tailored to your specific requirements, guaranteeing a comfortable and enjoyable event for everyone.
Nimbus operates the venues Access Registration Scheme on their behalf. The venue or event has their own Digital Access Pass. *The information in this listing is submitted by the provider*.
Access guidance
- We have designated entry points for those with mobility issues and our Customer Experience Team (C.E.T) and staff will assist you through the queues. More information will be included in our Access Guide closer to the festival.
- Our Accessible Viewing Platform (AVP) is designed with inclusivity in mind, ensuring you can revel in the vibrant beats and infectious energy without missing a moment. Embracing the spirit of unity and celebration, our platform is situated in our General Admission area facing the main stage and is open to Access Card Holders with their +1 Essential Companion. Ramp access, wheelchair-friendly toilets, and the electrifying vibes are what define our platforms. Operating on a first-come, first-served basis, our platforms are in high demand, especially when the music reaches its peak. If the platform reaches full capacity, we seamlessly transition to a one-in, one-out policy. This ensures a dynamic flow of energy and guarantees that everyone gets a chance to experience the magic of Afro Nation Portugal.
- Our festival is on fine sand throughout the venue. However, we have a trackway in our General Admission area to the Accessible Viewing Platform (AVP) and seating available around the venue.
- You will find accessible toilets on our Accessible Viewing Platform (AVP) and throughout Afro Nation. The locations of these toilets will be provided in our information pack which will be sent to you via email prior to the festival.
- Customers with the +1 symbol on their Access Card are eligible for a complimentary Essential Companion ticket. To secure your ticket, follow these simple steps: Application Process: When completing your Access Application Form, be sure to apply for an Essential Companion ticket. Ticket Purchase: You don't need to buy a separate Essential Companion ticket. However, ensure you've purchased your own ticket after successfully receiving your Access card ID. Once your ticket is confirmed, we will contact you to collect your companion's details. Refunds: Since this ticket is complimentary, it is non-refundable. Responsibilities: Your Essential Companion will be your guide throughout the festival, assisting with your specific needs. From ensuring your comfort to helping in emergencies or evacuations, they've got your back—and so do we! Approval Process: All Essential Companions must be approved by The Access Card Team. For any questions, feel free to contact us via our contact form www.afronation.com/contact
- Our large visual displays are strategically placed throughout the venue, featuring important announcements that keep you in the loop.