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Boomtown Festival

Overview

***PLEASE NOTE THAT APPLICATIONS FOR FESTIVAL ACCESS REQUESTS HAVE NOW CLOSED*** Boomtown is a British music festival held annually on the Matterley Estate in South Downs National Park, near Winchester, Hampshire. It was first held in 2009 and has been held at its current site since 2011, and runs during the second week of August each year.

Contact details

Matterley Estate Alresford Road Near Winchester Hampshire South East SO24 1HW GB

https://www.boomtownfair.co.uk/info/accessibility

access@boomtownfair.co.uk

Access guidance

• Boomtown is set in an open green-field hilly site. It has some dirt track paths however most of the spaces involve grass, sand, wooded areas, inclines and uneven terrain. Our site consists of two main areas; The City and the Campsite Villages, which are separated by a large hill. The site has a range of stages, both open air and in woodland areas where sand is used for the ground, plus unique pop up smaller scale venues around the City. There will be a dedicated accessible campsite for disabled people called The Meadow. This is situated at the bottom of the hill near The City and the main stages.
• Please expect a moderate amount of walking distance between the Access Customer lane entrance for wristbanding, entering the Festival and The Meadow accessible campsite. After you have entered the internal Festival site, there will be a wheelchair accessible transport service available. This is for use by the D/deaf or disabled customer and their PA only - friends and family must make their own way into the festival. Expected wait times are likely for the accessible transport pick up during busy peak periods.
• Toilets: There are poly-john accessible toilets situated all over the festival site, they are locked in order to manage access and ensure cleanliness. Along with an on-site text service for reporting any issues. We will be using a RADAR key and padlock system for 2025. If you have your own RADAR key please bring this with you, alternatively once approved for access facilities we can loan you a RADAR key for £10, available once you arrive to the Festival and refunded to you once the key is returned back
• Boomtown recognises that guide dogs and assistance dogs offer vital support for people with sensory impairments, mobility issues, psychiatric illness or social disorders. We believe that accredited assistance dogs are, by definition, highly trained and that their owners have had specialised training in the safe and effective use of their dog. We also believe that supporting the welfare of dogs is vital to protect them and ensure they are safe around members of the public. Please refer to our ASSISTANCE DOG POLICY for further information. Please notify us if you plan to bring an assistance dog with you. We will send you further information about what evidence we require to authorise one. Once approved we will send an authorisation letter for your dog to enter the festival. You can apply to bring an Assistance Dog with you via the Access Application Form.
• Boomtown are delighted to have again teamed up with DEAF EVENTS UK to provide BSL interpretation at this year's festival. Find them at the Deaf Events HQ in The Meadow accessible campsite for information, questions and support for Deaf residents. BSL usually takes place from the viewing platforms and sometimes right in the action at the front of the stage. More info about this will be released shortly before the show. Please kindly complete the Access Application Form to let us know if you are interested in using the BSL services provided by Deaf Events UK at next year's Festival.
• We do not provide electrical hook up to your tent or campervan unless required for an essential medical device, such as CPAP machines. Phone charging does not constitute an essential medical device that requires overnight charge to your tent or campervan. This can be charged at the charging tent in The Meadow. Pre-approval for electrical hook up must be requested in advance via the Access Application Form. This service is only provided at The Meadow accessible campsite. Personal electric hook ups are only approved for those who need overnight, consistent power at their camping location (e.g. CPAP machines). We will ask to see a doctor's note or diagnosis letter confirming the machine and its overnight use. Please upload a copy of this on the Access Application Form. Please also let us know the type of device you are bringing and its power requirement. For example: CPAP machine, overnight power supply. If you have a device that needs charging or one off connections to power when in use (Nebuliser) you are welcome to use the charging facility at The Meadow accessible campsite Access Hub.