Gardaland Resort
Overview
Gardaland Resort is an amusement park resort in Castelnuovo del Garda, Province of Verona, Italy. Opened on 19 July 1975, the resort includes Gardaland Park, Gardaland Sea-Life, Legoland Water park, Gardaland Hotel, Adventure Hotel and Magic Hotel. It is adjacent to Lake Garda.
Contact details
Via Derna, 4 Castelnuovo del Garda 3701 IT
https://www.gardaland.it/en/useful-information/plan-your-visit/accessibility/
Access Card notes
This provider accepts the Access Card as supporting documentation for accessible facilities and tickets. *The information in this listing is submitted by the provider*.
Access guidance
- The Park offers a fast-track service for guests with particular physical, sensorial or cognitive conditions, and easy access passes. The possibility of using these services is available exclusively from the Welcome Desk, and is subject to presentation of the appropriate disability certification. PLEASE NOTE! These services do not guarantee the holder to IMMEDIATE access to the attractions/rides allowed by safety regulations, but simply a fast-track access compared with the normal queues.
- Our rides and attractions are all very different and each one has its own specific admission criteria to guarantee the health and safety of our guests. Access modes may vary, depending on the type of ride. Our staff must always assess whether the configuration of seats and restraint devices, or evacuation methods in case of emergency, allow you to use the ride in maximum safety: in the event that the conditions necessary for your health and safety are not guaranteed, access may be denied. PLEASE NOTE: For safety reasons, visitors with reduced mobility, visually impaired or blind, or with cognitive impairment, must be accompanied by an adult. Terms and conditions for accessibility of rides may be changed without prior warning (e.g. in the event of bad weather and/or for technical reasons).
- It is possible to rent a wheelchair, subject to availability, directly from the Welcome Desk office at the Park entrance; the service is subject to a fee. We remind you that in order to use this service you will be asked to present your ID. There is no a booking service. Due to limited availability, we recommend that in the event of necessity, you bring your own wheelchair for use in the Park.
- Various toilet facilities are accessible in our Resort (Park, SEA LIFE, Hotels and LEGOLAND® Water Park). These facilities guarantee access and use of these services for visitors in wheelchairs or with special needs. In the event of specific requests, please do not hesitate to contact us or visit one of our Information Offices at the Park.
- Guide dogs are welcome at Gardaland Park but, for safety reasons, they cannot accompany you on all rides/attractions. They must remain outside the ride/attraction unless expressly allowed admission, and must be left with your chaperon or other member of your group
- Guests with disabilities who are not self-sufficient, those who cannot access the rides/attractions on their own and who hold assistance certification (e.g. wheelchair users, guests with behaviour/intellectual disorders, autism, Down’s syndrome, blind or partially sighted...) have the right to free admission to our facilities. A chaperon is entitled to reduced cost admission (there are no discounts on season passes and/or membership). Any other members of the group must pay full price for their tickets. For guests with disabilities who have certification but no official companion permit, we reserve a special rate ticket AVAILABLE ONLY at the WELCOME DESK office (there are no discounts on season tickets and/or memberships), but no discount for any companion.