Heritage Live: Kenwood House
Overview
Live concerts will be returning to Kenwood House on London's Hampstead Heath and Audley End House & Gardens in Saffron Walden in the summer of 2019.
Contact details
Hampstead Lane Hampstead London Greater London London NW3 7JR United Kingdom
https://www.heritagelive.net/venues/kenwood-house
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Access Card notes
Access Card Holders with +1 Symbol entitled to free companion Ticket
This provider accepts the Access Card as supporting documentation for accessible facilities and tickets. *The information in this listing is submitted by the provider*.
Access guidance
- • There will be a viewing platform for disabled customers at each concert. • We ask that anyone requiring access to the viewing platform pre-registers with us as soon as possible. • Space on the viewing platforms is limited so they can only be used by disabled customers plus 1 accompanying person. • There will be wheelchair accessible toilets located at the viewing platform. • Fold up chairs will be available on the platforms with priority going to our disabled customers. Customers can of course bring their own chairs if they would prefer. Please note: There is a limit to the number of spaces available on the viewing platforms. If it is essential that you have access to this facility please contact us at access@gcelive.com to check availability before booking your ticket.
- • There are a limited number of free Blue Badge Parking available. This must be pre-booked via the Access Officer and is subject to availability. • There will be a free shuttle bus service running from Hampstead and Highgate Tube Stations on the evenings of the concerts. • TFL Bus 210 drops off a short distance to the site entrance.
- There will be wheelchair accessible toilets located at all the toilet blocks and at the viewing platform.
- • Assistance Dogs are welcome at these events. Please let the Access Officer know if you are bringing an Assistance Dog so that we can put a dog spending area on site.
- • To celebrate the return of the Heritage Live concerts we are offering Deaf or disabled customers discounted tickets. • Deaf or disabled customers wanting to purchase a ticket can do so by calling Ticketline on 0844 888 9991 (Mon-Fri 8.30am to 9pm / Sat-Sun 9am to 9pm / Bank Holidays 10am to 6pm). If this is not an option for you tickets can also be booked by email via the Access Officer. • In addition to the above discounted tickets those Deaf or disabled customers that require assistance and are in receipt of one of the following can also request a free ticket for a personal assistant to attend with them. – Front page of DLA letter (no specific rate required) – Front page of Attendance letter (no specific rate required) – Receipt of Personal Independence Payment (PIP) – Evidence of being severely sight impaired – CredAbility Access Card (+1 category requirement) – A recognised Assistance Dog ID Card • To request a PA ticket please contact the Access Officer once you have secured your own ticket.
- • Please note strobe lighting might be used during these performances. • There will be a First Aid point located within the arena.