Liverpool John Lennon Airport
Overview
Liverpool John Lennon Airport (LJLA) is one of the longest-established operational airports in the United Kingdom, situated seven miles southeast of Liverpool city centre and adjacent to the River Mersey. Throughout its 90-plus year history, the airport has been Merseyside’s aviation gateway, playing an important role in transporting people and goods across the country, continent and world. Today, the airport connects Liverpool with more than 70 direct destinations across Europe and North Africa, with onward connections to North America offered by multiple airlines. Liverpool is also a focus city for easyJet, Ryanair and Jet2.com, with each airline having a base at LJLA. The airport is also one of the area’s major employers, attracting inward investment and bringing significant tourism benefits, helping to boost the region’s economy. LJLA is a significant driver of prosperity in the region and the North West and North Wales as a whole, bringing an estimated £340 million per annum in GVA and supporting 5,200 jobs across the Liverpool City Region in 2019. Liverpool John Lennon Airport is also known for its “faster, easier, friendlier” experience, characterised by its relaxed, hassle-free experience, where queue times for passengers to go through airport security are amongst the lowest in the industry, with one of the best airline punctuality records, too. In 2024, Liverpool Airport was named the number one airport in the UK in Which?’s independent Best and Worst Airports survey for the second consecutive year. As well as winning awards and high praise for the way it looks after its passengers, Liverpool John Lennon Airport has also received recognition for how it looks after its employees too, having received the ‘We Invest In People Gold Accreditation Award’ in early 2023.
Contact details
Liverpool John Lennon Airport Speke Hall Avenue Speke Liverpool Merseyside North West GB
https://www.liverpoolairport.com/help-and-advice/assisted-travel
Access guidance
- The airport offers assistance pre booked or on the day from ABM, who will transport and assist all passengers, through security to gates and aircraft using accessible lanes.
- The airport has lift access to each floor and each floor is level, not requiring ramps.
- There is accessible parking at the airport, with the option of pressing an assistance help point, staff will arrive to take you to the airport from the car parks.
- There are accessible toilets throughout the building.
- Assistance dogs are able to travel, this needs to be booked directly with the airline you are travelling with, this will be subject to UK checks to ensure the assistance dog can travel.
- ABM will provide pre booked or on the day assistance to any passenger that requires assistance, whether this be through security, to gates or onto the aircraft.
- There are hearing loops situated at all key points throughout the airport, these can be found at check in, security and throughout the departure area.
- For further information, please speak to our assistance desk upon entering Liverpool John Lennon Airport, ABM will be able to answer any questions you may have. There is one Changing Places facilities installed at LJLA. This is located in the domestic arrivals. If you require use of this facility please mention this to an ABM or airport employee, subject to availability, we will locate you as close to the Changing Places facility as possible. Our sensory room is located in the Sir Kenny Dalglish Stand and has a range of specialist equipment. It has been created to enable people with sensory needs to experience football matches in a comfortable and controlled environment with unrestricted views of the pitch behind soundproof glass. Our sensory room is available everyday, this is located in departures. To enquire about booking tickets for the sensory room please contact us. Please note, all tickets for the Sensory Room must be booked in advance, and we cannot guarantee that all applications will be successful.
