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Longleat Safari Park

Overview

Home to the UK's original Safari Park, Longleat offers a great day out for family and friends. Discover a range of exciting wildlife and stunning grounds today!

Contact details

Longleat Landford Wiltshire South West BA12 7NW GB

https://www.longleat.co.uk/accessibility

enquiries@longleat.co.uk

01985 844400

Access guidance

• We understand that certain guests require additional assistance in order to be able to fully enjoy their visit. The Queue Assist Scheme is designed to allow eligible guests to access Rockin Rhino, the Jungle Cruise and the Longleat Railway with greater ease. Though the scheme will not reduce the waiting time for these attractions, it enables eligible guests to forgo waiting in the queue line and to access the ride via alternative means at a designated time (subject to availability). For more information, please visit our website.
• Access to some of our attractions is "historic" and may be via cobbled pathways, steps or steep ramps. Access to Longleat House for visitors with limited mobility and for wheelchair users is via the rear of Longleat House. Please ask a member of staff if you would like to use the lift, which provides access to all floors. On the advice of the fire service, only two wheelchair users are allowed on any floor; so we can accommodate four wheelchairs in the House at a time. Longleat House, Jungle Cruise, Jungle Express and the Hedge Maze are not accessible to pushchairs. Pushchairs can be left at the relevant pushchair park for the duration of your visit to that attraction. Pushchairs are left at your discretion and Longleat accepts no liability for loss or damage to any pushchair left unattended. Manual wheelchairs and mobility scooters are available to hire. For more information, please visit our website. For more information on the venue's individual accessible facilities, please visit our website.
• We offer designated areas for disabled parking. Bays can be found in Lime Tree Car Park however most of the accessible bays are in Silver Birch Car Park.
• Accessible toilets are provided at the entrance to the Safari Drive-Through, in the Safari Drive-Through (close to the Watering Hole at African Village), off the Main Square near The Sweet Shop, close to the Jungle Cruise, in the Cellars Café and in the The Chameleon Tree Restaurant and Coffee House. Changing facilities with adjustable changing bench and hoist are available in the main accessible toilets off the Main Square near The Sweet Shop. Please note that some of our accessible toilets can only be accessed with a radar key. You are welcome to bring your own radar key or, alternatively, request one from Guest Services in Main Square. They can be purchased for £5 and kept, or returned for a refund at the end of the day.
• Service dogs are welcome everywhere at Longleat excluding the Safari Park, Jungle Kingdom, Jungle Cruise, Monkey Temple, Animal Adventure and the Bat Cave.
• We invite guests with disabilities to bring a free adult (or registered child) carer on their visit for support. Disabled guests should select a standard ticket for themselves, as well as the complimentary carer ticket, which can be selected at the same stage. Guests requiring 2 to 1 support can book multiple carer tickets for their visit in the same way. Evidence (such as a DLA/PIP Award Letter, a Blue Badge or a doctor's letter) will need to be shown at our arrival booths. If 2 to 1 care is required, we ask for this to be referenced within the evidence provided please.
• Hearing Loops are installed on all Longleat safari buses. The Safari Bus is available on a first-come-first-served basis and is bookable via the Guest Services kiosk in the Main Square. For more information, please visit our website.
• We have several members of staff who are trained in first aid although they are only equipped to treat minor injuries. Please ask a member of staff to direct you to the nearest first aider. There is a room with a bed available at the Adventure Castle.