National Palace of Pena
Overview
The Pena Palace is a Romanticist castle in São Pedro de Penaferrim, in the municipality of Sintra, on the Portuguese Riviera. The castle stands on the top of a hill in the Sintra Mountains above the town of Sintra, and on a clear day it can be easily seen from Lisbon and much of its metropolitan area.
Contact details
Largo Rainha Dona Amélia Sintra 2710-616 PT
https://www.parquesdesintra.pt/en/plan-your-visit/accessibility/
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discounted ticket type. The information provided in this listing is sourced directly from the provider’s publicly available information. *This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- The (transfer) transport available ends at the foot of the Palace. We would note the existence of a steeply sloping access ramp leading up to the Palace entranceway. This ramp from the foot to the Palace spans some 90 metres with its inclination ascending to 18% along some stretches. When duly reserved, the already mentioned traction equipment may be made available at the foot of the Palace for visitor utilisation and thereby ensuring visitor enjoyment of this route in safety and with autonomy. Manual, folding wheelchairs are available following their due reservation. The Palace of Pena store, restaurant and cafeteria have recently been refurbished and are accessible to all visitors. There is a WC with disabled access provision and an elevator linking the different floors and leading up to the cafeteria terraces. Manual wheelchair reservations may be made in the Palace store. The connection between cafeteria terrace and the Palace terraces currently involves a flight of stairs. A mechanical alternative, however, is now undergoing testing.
- Manual, folding wheelchairs are available following their due reservation. In case of the accompanying person or the occupant experiencing difficulties in manoeuvring the manual wheelchairs as far as the Palace transfer pick-up point, assistance may be provided on this stretch. The platforms of the paid transport service (transfer) - running every 15 minutes between the main entrance and the Palace with the means of taking wheelchairs on board - are temporarily out of service. Disabled visitors may request the use of a traction equipment (swiss track) suitable for the majority of manual wheelchairs which ensures lesser effort is required and greater speed of travel along the aforementioned pathway. Entrance to the Park – Palace of Pena – Shortest route (non-inclusive due to the existence of stairs) – 380 metres – Physical barrier free route and the most appropriate for persons with mobility restrictions – 600 metres Entrance Gate to the Chalet – Chalet of the Countess of Edla – Inclusive route – 100 metres Entrance Gate to the Chalet – Stables – Inclusive route – 570 metres
- Assistance dogs are allowed on site when properly identified. Drinking bowls are available for the assistance dogs.