Palma de Mallorca Airport
Overview
Palma de Mallorca Airport — also known as Son Sant Joan Airport – is an international airport located 8 km east of Palma, Mallorca, Spain, adjacent to the village of Can Pastilla.
Contact details
Autopista de Llevant Llevant Palma Balearic Islands 07611 ES
https://www.aena.es/en/palma-de-mallorca/airport-services/barrier-free-assistance-service.html
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discounted ticket type. The information provided in this listing is sourced directly from the provider’s publicly available information. *This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- "At the airport It is recommended that you arrive two and a half hours before your flight departs*. Report your arrival at your airline's check-in desk or using the standing directory, where we will pick you up. *You must arrive at the meeting point at least two hours before your flight departs. If your flight departs in the early hours of the morning, please consult the terminal’s opening times. At the Aena departure airport An assistant will pick you up from the meeting point of your choice, helping you with your baggage. They will accompany you to the check-in desk and help you with the necessary check-in procedures. They will accompany you to the departure area and through any security checks. They will help you to board the plane, leaving you in your seat.""At the airport It is recommended that you arrive two and a half hours before your flight departs*. Report your arrival at your airline's check-in desk or using the standing directory, where we will pick you up. *You must arrive at the meeting point at least two hours before your flight departs. If your flight departs in the early hours of the morning, please consult the terminal’s opening times. At the Aena departure airport An assistant will pick you up from the meeting point of your choice, helping you with your baggage. They will accompany you to the check-in desk and help you with the necessary check-in procedures. They will accompany you to the departure area and through any security checks. They will help you to board the plane, leaving you in your seat."
- Who the service is for, Passengers whose mobility is limited by physical or mental disability (sensory or locomotion, permanent or temporary), advanced age or any cause of disability requiring special attention. The Barrier-Free Service is not a guard and custody service. Remember that in order to provide the service, the following passengers must be accompanied: Minors People who are not self-sufficient (e.g.: people with Alzheimer's disease, etc)
- How to book - You must request assistance at least 48 hours before the scheduled departure time to guarantee the quality of the service: When you book or purchase the ticket through a travel agency or airline.* Additionally, through our website, the official Aena app or by calling ( 34) 91 321 10 00 (exclusively valid for Aena network airports). *Airlines can apply transport restrictions on your mobility equipment. If you travel with your own wheelchair/electric motorcycle, you should check with your airline.