Co-founded by Sir Howard Panter and Rosemary Squire OBE in 1992, the Ambassador Theatre Group Ltd (ATG) is the world's number one live-theatre company with 45 venues in Britain, the US and Australia. ATG is also one of the most prolific and internationally recognised award-winning theatre producers in the world with co-productions in the UK, New York, across North America, Europe, Asia and Australia. ATG is the market leader in theatre ticketing services through ATG Tickets, LOVETheatre and Group Line.
Piccadilly Hanley Stoke-on-Trent Staffordshire West Midlands ST1 1AP United Kingdom
Access Card notes
To make bookings simply contact the ATG Contact Centre Team on 0333 009 5399 providing them with your first and surname as well as your registration or Access Card number. Should you wish to book online for future bookings please mention this to the team for them to look at unlocking this access for you.
A free registration is available at this venue as an alternative to an Access Card. Please use the link below to begin your application. Please note, if you already have an Access Card, you don't need to apply again. Simply provide your name and Access Card ID number to the venue. Click here to start your registration
- There is lift access to all levels of the theatre from our foyer (with audible announcer). On arrival at the theatre there are 9 steps leading from the front doors to the theatre foyer. If you bear to your left on entering he doors we have a small lift suitable for wheelchair users and buggies. There are designated wheelchair space on both auditorium levels: x 4 spaces Circle Row B Accessed by lift x 4 spaces in Stalls Row U Accessed by lift Row E in the stalls can accommodate between 1 and 18 wheelchair users Accessed by flat level from foyer Box Office, cloakroom and bars all have low level counters. Backstage Tours are accessible to wheelchair users.
- There are accessible toilets in the Foyer, the Stalls Bar and the Circle bar.
- Guide, hearing and other working dogs are welcome in all parts of the theatre and we will provide water for them on request.
- We have an infra-red sound enhancement system in the auditorium. Using a headset (without a hearing aid) or one that is worn around the neck (with a hearing aid) you can boost the volume of the performance. There is no charge for using the headsets which you can collect from the box office.