The Criterion Theatre
Overview
The Criterion Theatre is a West End theatre at Piccadilly Circus in the City of Westminster, and is a Grade II* listed building. It has a seating capacity of 588
Contact details
218-223 Piccadilly London London W1J 9HR GB
https://www.criterion-theatre.co.uk/access-information
boxoffice@criterion-theatre.co.uk
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discounted ticket type. The information provided in this listing is sourced directly from the provider’s publicly available information. *This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- Our staff are available to assist you during your visit. If you cannot find the information you require here or if you would like help in planning your visit, please contact our box office team
- The auditorium is situated below street level with step free access only available to the Upper Circle. Dress Circle is one further level down and the Stalls three levels below Jermyn Street level, and four floors below Piccadilly Circus. Via the main entrance stairway there are 23 steps down to the Upper Circle, 32 steps down to the Dress Circle and 54 steps to the Stalls. Unfortunately we do not currently have a lift facility in the Grade II listed building. We can offer alternative access via our fire exit stairways to all levels via Jermyn Street upon request. Although there are still steps they are reduced and are not part of the ornate curved stairway of our main entrance.
- There is one accessible lavatory on the Upper Circle, with step free access from Jermyn Street. Additional facilities are available on Dress Circle level.
- Assistance dogs are welcome. For ease of access and comfort, we recommend purchasing a seat on the end of a row or in a box. Alternatively we can provide a dog sitting service during the performance. Please contact the Theatre Manager on 0207 839 8811 or at admin@criterion-theatre.co.uk for further information.
- Box Office/Foyer There is an induction loop system available in the foyer for the Box Office. Auditorium We have a Sennheiser infra-red hearing system that works in all part of the auditorium, although the signal is strongest when you are sitting in full sight of the Sennheiser emitters. It is advisable to discuss with Box Office prior to booking to ensure you are able to have the best experience.