The Customs House
Overview
The Customs House offers arts and entertainment for all, serving the residents of South Tyneside and beyond with a varied programme of live performance, cinema, visual arts and projects for children and young people.
Contact details
Mill Dam South Shields South Tyneside North East NE33 1ES GB
https://app.accesscard.online/apply/customshouse/form/
Access Card notes
Book accessible tickets online. Receive information relating to upcoming Access Performances. Take up any available Access price offers. For eligible customers, book Personal Assistant tickets.
Nimbus operates the venues Access Registration Scheme on their behalf. The venue or event has their own Digital Access Pass. *The information in this listing is submitted by the provider*.
A free registration is available at this venue as an alternative to an Access Card. Please use the link below to begin your application. Please note, if you already have an Access Card, you don't need to apply again. Simply provide your name and Access Card ID number to the venue. Click here to start your registration
Access guidance
- Early or later access can be provided to those who are unable to stand or queue for long periods. Seating is also available around the building.
- Ramp access to the front of the building Wheelchair spaces within the theatre and cinema 3 lifts available to ensure wheelchair access to all parts of the building Disabled parking bays
- Drop off spaces at the front of the building Spare wheelchairs
- Toilets are available for customer use
- Assistance dogs are welcome at The Customs House There is a grassed area to the front of the building Water bowls are provided in Bella's Bar-Bistro
- Access Card holders who require a Personal Assistant to visit The Customs House are eligible for a free Personal Assistant ticket to performances in the theatre or screenings in our cinema.
- Large print is available on request
- We offer Audio Described and BSL performances of our annual Pantomime and aim to offer these services at other theatre performances throughout the year. Subtitled screenings take place in our cinema
- We also offer relaxed performances.