Village Underground
Overview
A creative, cultural hub housed in revamped tube carriages, shipping containers and a warehouse.
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discounted ticket type. The information provided in this listing is sourced directly from the provider’s publicly available information. *This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- Blue bay parking can be found reasonably close to the venue
- For all music events there is a raised platform at the back of the venue for wheelchair users and those who need to be seated. We also allow free entry for a companion if you require this, please get in touch with us at access@villageunderground.co.uk
- We have one dedicated accessible toilet. This is located at the front of the building next to the cloakroom area. It is accessible via the ramp from the main floor.
- Assistance animals may be allowed into the venue depending on the type of event. Please contact us via email prior to confirm.
- You may be asked for paperwork to prove eligibility for your access tickets. The following is a list of paperwork we will recognise, but this is not exhaustive, and we’ll consider each application on a case by case basis and will not exclude anyone with a reasonable request for a ticket if we can accommodate them: • A statement of higher or middle rate disability living allowance (DLA) • Receipt of either the Severe Disablement Allowance or Attendance Allowance • Personal Independence Payment (PIP) • Attendance Allowance • Qualifying annual uprating letter • The Access Card (Details available from www.accesscard.org.uk) • Registration document which certifies that you are Registered Blind or Partially Sighted • Veterans Agency letter confirming War Disablement Pension • A personal letter outlining your access requirements from your hospital specialist (within reasonable date) • If resident outside of UK please use equivalent documentation
- If you also would like early access to the venue to familiarise yourself with the space ahead of the crowds, please contact us via email at access@villageunderground.co.uk so we can arrange for you. Please note, other than our viewing platform, we cannot guarantee space away from the crowds due to limited space. You are always welcome to take a break outside to get some air. Please ask the staff for the duty manager if you need, and they will be able to assist you out of the venue. We do use strobe and flashing lighting in the venue on some shows so if you need any further information about this please contact us on access@villageunderground.co.uk.