West Somerset Railway
Overview
The West Somerset Railway is a 22.75-mile heritage railway line in Somerset, England. The freehold of the line and stations is owned by Somerset Council.
Contact details
The Railway Station, Minehead Somerset South West TA24 5BG GB
https://www.west-somerset-railway.co.uk/accessability-statement
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discounted ticket type. The information provided in this listing is sourced directly from the provider’s publicly available information. *This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- Most of our trains are accessible for an individual with a disability. You can move between the carriages (including to the buffet car) on the level but the somewhat narrow connecting doors of our heritage carriages stop you from doing so in a wheelchair or scooter. If you can step aboard and move to a seat, a small number of our carriages have a space (at one end) in which your folded wheelchair may be carried. However, wheelchairs and all scooters will normally travel in the Guard's Van. Here you will find windows and non-slip flooring. Access is via a ramp (note that whilst the on-train crew are there to help you, it is your responsibility for boarding using the ramp). Again, access to the rest of the train is on the level but restricted by the narrow connecting doors into the coach saloons.
- The West Somerset Railway welcomes passengers who have a disability and any accompanying assistance dogs.
- It is your responsibility to load your wheelchair or scooter on and off the train and we ask you or your travelling companion to ensure that the scooter is folded ready for boarding prior to the train's arrival. If you wish help, please do not hesitate to ask. If your scooter or wheelchair is oversize, we have a small number of (ordinary, standard size) wheelchairs available for loan at Bishops Lydeard, Watchet and Minehead for your use whilst you are on the railway. If your wheelchair is oversize for medical reasons (but not overweight), please contact us in advance of travel (details below) and we may be able to issue a permit to travel for your wheelchair. Please ask for assistance if it would help. We are here to ensure you enjoy your day!