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Tinnitus Awareness Week 2022

“About 30% of people will experience tinnitus at some point in their lives…” – British Tinnitus Association

Tinnitus Awareness Week is a week in which people come together to raise awareness around Tinnitus and offer support to those living with the condition.

“Tinnitus is the name for hearing noises that are not caused by sounds coming from the outside world. It’s common and not usually a sign of anything serious. It might get better by itself and there are treatments that can help.” – The National Health Service (NHS)

Tinnitus & The Access Card

Here at The Access Card, we support many cardholders to help them discreetly communicate the barriers they might face when out and about or visiting shows, events, or tourist destinations and have provided some more information about some of the typical access requirements we have processed.

Everyone is different and experiences their needs in different ways, but here are some examples based on our experience.

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Standing & Queuing

Whether you have difficulty with physically being in a queue for a significant period of time, difficulty with the concept of queuing, or have difficulty with being in a queue/ crowded spaces, the ‘Standing & Queuing’ symbol can be added to your Access Card to help communicate this access requirement. 

Different providers have their own ways of accommodating this access requirement. 

chessington world of adventures resort

For example. Chessington World of Adventures Resort accepts Access Cards with the ‘Standing & Queuing’ symbol as proof for a Ride Access Pass.

What is a Ride Access Pass?

“A Ride Access Pass is a virtual queuing system designed to make reasonable adjustments to assist guests who do not understand the concept of queuing, have a physical disability that prevents them standing for extended periods of time or permanently non-ambulant guests.”

+1 in bold black text with a square black border around

Essential Companions

For those that require a substantial amount of support from another person when out & about, we have the ‘+1’ symbol which indicates to providers that you would need a substantial amount of support to be able to access their facilities.

cadbury world logo

Different providers have different systems in place to facilitate this access requirement.

For example, Cadbury World accepts Access Cards with the ‘+1’ symbol as proof for a free essential companion ticket.

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Accessing Audible Information

If you have difficulty with accessing/understanding audible information, the Access Card has a symbol to help communicate this access requirement.

ao arena logo

Different providers have different systems in place to facilitate this access requirement.

For example, AO Arena has a number of induction loops installed within its venue, and both BSL-interpreted and captioned performances are available. For more information, please visit the arena’s website.

Additional Access Requirements

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The ‘Additional Access Requirements’ symbol is used to indicate that you have additional access requirements that haven’t already been covered by the other symbols & you can communicate these access requirements with different venues & attractions.

A lot of venues & attractions will include additional information about their events/services on their website. This may include information about the use of strobe lighting & smoke machines during performances, which can be an issue for people with epilepsy. Please refer to each venue’s website for this information.

Thinking of applying for a Card?

If you think the above would be useful for you and would like to apply for your Access Card you can do so quickly and easily by completing our short online application form and uploading some supporting information confirming your needs.

a sample image of an Access Card with symbols which denote the access requirements a disabled person has

Further Sources of Information, Advice, and Support

Check out our full directory for how these symbols apply at over 1,000 venues in the UK and beyond.

British Tinnitus Association

“We are an independent charity supporting thousands of people who experience tinnitus and advise medical professionals from across the world. We are the primary source of support and information for people with tinnitus in the UK, facilitating an improved quality of life…”

British Tinnitus Association

Helpline: 0800 018 0527. General enquiries: 0114 250 9933


Helpline email:

National Tinnitus Charity – RNID UK

“We are the charity making life fully inclusive for deaf people and those with hearing loss or tinnitus. Together, we campaign for an inclusive society. We connect people to practical advice and pioneer new treatments for hearing loss and tinnitus.”

Tel: 0808 808 0123 / Textphone: 0808 808 9000