“1 in 5 students suffers from a mental health issue” – This Is Fresh
University Mental Health Day is a day in which people come together to raise awareness around Mental Health and offer advice, support & guidance to others. It is also a day aimed to further encourage people to talk about their Mental Health.
“Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood.” – MentalHealth.gov
Mental Health & The Access Card
Here at The Access Card, we support many cardholders to help them discreetly communicate the barriers they might face when out and about or visiting shows, events, or tourist destinations and have provided some more information about some of the typical access requirements we have processed.
Everyone is different and experiences their needs in different ways, but here are some examples based on our experience.

Standing & Queuing
Whether you have difficulty with physically being in a queue for a significant period of time, difficulty with the concept of queuing, or have difficulty with being in a queue/ crowded spaces, the ‘Standing & Queuing’ symbol can be added to your Access Card to help communicate this access requirement.
Different providers have different systems in place to facilitate this access requirement.
For example, Legoland Windsor Resort accepts Access Cards with the ‘Standing & Queuing’ symbol as proof for a Ride Access Pass.
What is a Ride Access Pass?
A Ride Access Pass is a virtual queuing system designed to make reasonable adjustments to assist guests who do not understand the concept of queuing, have a physical disability that prevents them standing for extended periods of time or permanently non-ambulant guests.”
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Urgent Access to Toilets
If you require urgent access to the toilet because of your health condition, e.g. Irritable Bowel Syndrome (IBS) or incontinence, we have the ‘WC’ symbol. This symbol discreetly communicates this access requirement with different providers.
Urgent access to the toilet is a different access requirement to a general need to use an accessible toilet and therefore the ‘WC’ symbol cannot be awarded for the latter. If you would like more information about this, please speak to a member of our team.
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Essential Companions
For those that require a substantial amount of support from another person when out & about, we have the ‘+1’ symbol which indicates to providers that you would need a substantial amount of support to be able to access their facilities.
Different providers have different systems in place to facilitate this access requirement.
For example, Alton Towers Resort accepts Access Cards with the ‘+1’ symbol as proof for a free essential companion ticket.
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Additional Access Requirements

The ‘Additional Access Requirements’ symbol is used to indicate that you have additional access requirements that haven’t already been covered by the other symbols & you can communicate these access requirements with different venues & attractions.
A lot of venues & attractions will include additional information about their events/services on their website. This may include information about the use of strobe lighting & smoke machines during performances, which can be an issue for people with epilepsy. Please refer to each venue’s website for this information.
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Thinking of applying for a Card?
If you think the above would be useful for you and would like to apply for your Access Card you can do so quickly and easily by completing our short online application form and uploading some supporting information confirming your needs.
Further Sources of Information, Advice and Support
Check out our full directory for how these symbols apply at over 1,000 venues in the UK and beyond.
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Student Minds
“We empower students and members of the university community to look after their own mental health, support others and create change.
”Together we will transform the state of student mental health so that all in higher education can thrive.”
Student Minds
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Tel: 0113 343 8440 (please leave a voicemail with your name and contact number)
Web: https://www.studentminds.org.uk/
Email: info@studentminds.org.uk
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The University Mental Health Advisers Network
“The University Mental Health Advisers Network is a national UK charity. We are the largest network of mental health professionals working in education, and have 17 years experience in the sector. Our members are dedicated to, and have a practical role in, providing support to students with mental health conditions.”
The University Mental Health Advisers Network
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Tel: 07510 734544
Email: umhan@live.co.uk
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Rehab 4 Addiction
“Rehab 4 Addiction was founded to assist those affected by substance misuse and their loved ones. We offer a range of services, and help signpost you to the most effective treatments. This includes alcohol rehab, drug rehab, detox services, intervention, aftercare and outpatient counselling. Our helpline advisors are committed to helping you in your quest to locate effective treatments for addiction.”
Rehab 4 Addiction
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Tel: 0800 140 4690
Web: https://www.rehab4addiction.co.uk/
Email: info@rehab4addiction.co.uk
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