“We estimate there are over 130,000 people with MS in the UK, and that nearly 7,000 people are newly diagnosed each year.” – MS Society
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World MS Day 2021 (30th May 2021) is a day in which people come together to raise awareness around Multiple Sclerosis (MS) & the impacts the condition can have on both a person’s mental & physical health.
“Multiple sclerosis (MS) is a condition that affects your brain and spinal cord. In MS, the coating that protects your nerves (myelin) is damaged. This causes a range of symptoms like blurred vision and problems with how we move think and feel.” – MS Society
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MS & The Access Card
Here at The Access Card, we support many cardholders to help them discreetly communicate the barriers they might face when out and about or visiting shows, events, or tourist destinations and have provided some more information about some of the typical access requirements we have processed.
Everyone is different and experiences their needs in different ways, but here are some examples based on our experience.
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Standing & Queuing
Whether you have difficulty with physically being in a queue for a significant period of time, difficulty with the concept of queuing, or have difficulty with being in a queue/ crowded spaces, the ‘Standing & Queuing’ symbol can be added to your Access Card to help communicate this access requirement.
Different providers have different systems in place to facilitate this access requirement.
For example, Alton Towers accepts Access Cards with the ‘Standing & Queuing’ symbol as proof for a Ride Access Pass.
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What is a Ride Access Pass?
A Ride Access Pass (RAP) is a virtual queuing system designed to make reasonable adjustments to assist guests who do not understand the concept of queuing, have a physical disability that prevents them from standing for extended periods of time, or permanently non-ambulant guests.
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Level Access
The ‘Level Access’ symbol is not just available to wheelchair users, but also to people who find accessing stairs impossible or require additional space in order to feel more comfortable in a venue’s environment.
Different providers have different systems in place to facilitate this access requirement.
For example, Rize Festival offers a wheelchair-accessible viewing platform and accessible camping facilities. Charging points for wheelchairs are available at many of the viewing platforms.
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Urgent Access to Toilets
If you require urgent access to the toilet because of your health condition, e.g. Irritable Bowel Syndrome (IBS) or incontinence, we have the ‘WC’ symbol. This symbol discreetly communicates this access requirement with different providers.
Urgent access to the toilet is a different access requirement to a general need to use an accessible toilet and therefore the ‘WC’ symbol cannot be awarded for the latter. If you would like more information about this, please speak to a member of our team.
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Long Distances
For people who would perhaps have difficulty with walking/ self-propelling a wheelchair for longer distances, we have the ‘distances’ symbol to communicate this access requirement with different providers.
Different providers have their own ways of accommodating this access requirement.
For example, The Holbeach Music & Beer Festival offers a free accessible shuttle bus service. For more information, please visit the festival’s website.
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Essential Companions
For those that require a substantial amount of support from another person (e.g. accessing visual or audible information, or carrying food & drink), we have the ‘+1’ symbol, which indicates to providers that you require a substantial amount of support from another person in order to access a venue’s facilities.
This symbol is widely acknowledged by our providers as an automatic entitlement to free tickets/entry for people providing you with support during your visit.
Different providers have different systems in place to facilitate this access requirement.
For example, Chessington World of Adventures Resort offers a free essential companion ticket to Access Card Holders who have a ‘+1’ symbol on their card.
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Face Mask Exemptions
More recently, throughout COVID, we have had a number of people whose needs mean that they are either unable to put on, wear or remove a face covering, or that they can feel distressed when wearing a face covering and as a response to feedback from our members we now have an additional face mask symbol for those that need it.
There are a number of face mask exemption cards and certificates available in the UK, but we are the only face mask exemption card that offers verification of your exemption.
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Thinking of applying for a Card?
If you think the above would be useful for you and would like to apply for your Access Card you can do so quickly and easily by completing our short online application form and uploading some supporting information confirming your needs.
All applications received from people with MS during MS Awareness Day 2021 (30th May 2021) can use the discount code ‘MSDay21’ to get £5 off a three-year Access Card.
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Further Sources of Information, Advice, and Support
Check out our full directory for how these symbols apply at over 1,000 venues in the UK and beyond.
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MS Society
“Whether you have MS, or care about someone who does, our community is here for you through the highs, lows and everything in between.
We understand what life’s like with MS. And we know together we are stronger. We’re researching, writing, campaigning and fighting. Running, walking, caring and talking.
Together, we are strong enough to stop MS.”
MS Society
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Tel: 0808 800 8000
Email: helpline@mssociety.org.uk
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MS UK
“MS-UK is a national charity formed in 1993. We are here for people affected by multiple sclerosis. MS-UK is here for anyone affected by multiple sclerosis, to empower them to live healthier and happier lives by improving the understanding of MS and providing support where it is needed most.”
MS UK
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Tel: 0800 783 0518
Web: www.ms-uk.org/
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