Bristol Hippodrome Theatre
Overview
The Bristol Hippodrome is a large theatre which houses many different types of theatrical, comedy and musical productions. We are part of the Ambassador Theatre Group (ATG).
Contact details
St Augustine's Parade Bristol South West BS1 4UZ United Kingdom
http://www.atgtickets.com/venues/bristol-hippodrome/access/
Access Card notes
To make bookings simply contact the ATG Contact Centre Team on 0333 009 5399 providing them with your first and surname as well as your registration or Access Card number. Should you wish to book online for future bookings please mention this to the team for them to look at unlocking this access for you.
A free registration is available at this venue as an alternative to an Access Card. Please use the link below to begin your application. Please note, if you already have an Access Card, you don't need to apply again. Simply provide your name and Access Card ID number to the venue. Click here to start your registration
Access guidance
- If you have an access card with the difficulty queueing symbol, you are able to queue jump at our Main Entrance and our Piano Bar Entrance. This is not applicable at our Access Entrance, as all patrons who use this entrance may have an additional need to get into the building or their seats quickly.
- We have 4 wheelchair positions in our venue which are street level. Each of these has a single fold-down chair next to it. We also have a wheelchair lift that can accommodate a total weight of 300kg and will take you to our two Access boxes, G and H which can also accommodate one wheelchair and up to 3 additional patrons. Our Piano Bar is wheelchair accessible, however there is not an internal wheelchair accessible route from this bar to the wheelchair positions.
- If you struggle with walking longer distances, please use our Access Entrance which is located on Denmark street and opens 30 mins before any performance. Please note that we do not have a lift in the venue, so the Grand and Upper circles are only accessible via staircase. All seating areas including the stalls have steps throughout the auditorium.
- We have two disabled toilets in our venue. One is located next to the Access Entrance, and the other is at the back of the Piano Bar. Both are level access areas.
- We welcome assistance dogs and are happy to look after them in the offices while you watch the show. If your dog needs to remain with you at all times, then please mention this at the time of booking so that seats with additional space can be arranged.
- If you require a free Essential Companion ticket, you will need to register this before you book. All the relevant information can be found here: https://help.atgtickets.com/hc/en-gb/articles/4594104446738-Do-you-offer-Personal-Assistant-or-Essential-Companion-tickets-
- We can provide large print versions of our brochures on request. Please email bristoladmin@theambassadors.com We provide Audio Described performances throughout our calendar. A full list can be found here: https://help.atgtickets.com/hc/en-gb/articles/4870685645074-Upcoming-Audio-Described-performances
- We do our best to arrange a variety of Captioned and BSL interpreted shows over the course of the year, a full list can be found here: https://help.atgtickets.com/hc/en-gb/articles/4865937108370-Upcoming-Captioned-performances & https://help.atgtickets.com/hc/en-gb/articles/4882848356242-Upcoming-BSL-interpreted-Signed-performances