Bristol Hippodrome Theatre
Ambassador Theatre Group
Overview
The Bristol Hippodrome is a large theatre which houses many different types of theatrical, comedy and musical productions. We are part of the Ambassador Theatre Group (ATG).Access Card Notes
We are an Access for All venue and are happy to answer any queries you may have regarding additional requirements or assisted performances. Details about our Access Membership Scheme can be found here: https://www.atgtickets.com/access/Contact details
Bristol Hippodrome Theatre
St Augustine’s Parade,
Bristol, South West,
BS1 4UZ
Phone: 0844 871 7677
Standing and Queueing
If you have an access card with the difficulty queueing symbol, you are able to queue jump at our Main Entrance and our Piano Bar Entrance. This is not applicable at our Access Entrance, as all patrons who use this entrance may have an additional need to get into the building or their seats quickly.
Wheelchair Access
We have 4 wheelchair positions in our venue which are street level. Each of these has a single fold-down chair next to it. We also have a wheelchair lift that can accommodate a total weight of 300kg and will take you to our two Access boxes, G and H which can also accommodate one wheelchair and up to 3 additional patrons.
Our Piano Bar is wheelchair accessible, however there is not an internal wheelchair accessible route from this bar to the wheelchair positions.
Our Piano Bar is wheelchair accessible, however there is not an internal wheelchair accessible route from this bar to the wheelchair positions.
Short Distances
If you struggle with walking longer distances, please use our Access Entrance which is located on Denmark street and opens 30 mins before any performance.
Please note that we do not have a lift in the venue, so the Grand and Upper circles are only accessible via staircase. All seating areas including the stalls have steps throughout the auditorium.
Please note that we do not have a lift in the venue, so the Grand and Upper circles are only accessible via staircase. All seating areas including the stalls have steps throughout the auditorium.
Access To Toilets
We have two disabled toilets in our venue. One is located next to the Access Entrance, and the other is at the back of the Piano Bar. Both are level access areas.
Assistance Dogs
We welcome assistance dogs and are happy to look after them in the offices while you watch the show. If your dog needs to remain with you at all times, then please mention this at the time of booking so that seats with additional space can be arranged.
Essential Companions
If you require a free Essential Companion ticket, you will need to register this before you book. All the relevant information can be found here: https://help.atgtickets.com/hc/en-gb/articles/4594104446738-Do-you-offer-Personal-Assistant-or-Essential-Companion-tickets-
Accessing Visual Information
We can provide large print versions of our brochures on request. Please email bristoladmin@theambassadors.com
We provide Audio Described performances throughout our calendar. A full list can be found here: https://help.atgtickets.com/hc/en-gb/articles/4870685645074-Upcoming-Audio-Described-performances
We provide Audio Described performances throughout our calendar. A full list can be found here: https://help.atgtickets.com/hc/en-gb/articles/4870685645074-Upcoming-Audio-Described-performances
Accessing Audible Information
We do our best to arrange a variety of Captioned and BSL interpreted shows over the course of the year, a full list can be found here: https://help.atgtickets.com/hc/en-gb/articles/4865937108370-Upcoming-Captioned-performances & https://help.atgtickets.com/hc/en-gb/articles/4882848356242-Upcoming-BSL-interpreted-Signed-performances
