If queues become an issue for you or any member of your party please make your needs known to a member of our team either on arrival or in advance of your visit and they will make arrangements for you to get quick and easy access.

There is large car park with 16 accessible parking bays situated at the reception entrance. The venue is fully wheelchair accessible including a number of accessible toilets, changing facilities and a Changing Places area. There is level access throughout including lift access to the swimming pool viewing area with wheelchair accessible viewing bays

Car Parking facilities are found at the entrance to the centre and there are only very short distances involved from one area to another within the centre.

Designated accessible toilet & changing facilities are located on the ground floor throughout the centre. These are identified below;

External Changing – 1 Toilet and shower ( For use of outdoor sports customers)
Main Reception – 2 Toilets
Dry Sports Changing – 2 Toilets & 2 Toilets with Showers
Group Changing – 1 Toilet & Shower
Swimming Pool Village Change – Changing places room plus 2 Toilet and Shower rooms

All the changing have drop down seats, grab rails & emergency pull cords that are linked to the alert system that is linked to reception and admin office. All shower areas have at least one that has a seat and multifunctional shower fitted. There are also two moveable shower chairs that can be wheeled from the changing area to poolside.

Various sizes and tactile numbered lockers are also available throughout the centre.

Carers or essential companions are invited to support a customer with a disability or special requirements free of charge, when taking part in any Leisure centre activity. Access card holders with +1 gain automatic free entry for a companion.

Written information can be made available in alternative formats on request. Staff are available on site to provide support to customers who might have difficulty accessing visual information. If you have a specific need you would like support with feel free to get in touch with the team at any time before you visit to make them aware.

A loop system is installed in the reception area and protable induction loops can be made available to all classes on request. Telephone enquiries can be made using the typetalk prefix 18008

An accessible taxi service is available from Central cars who can be contacted from reception, please ask for more details.
All of the centre staff are available and happy to assist with access requests, please ask at reception on arrival or during prior to your visit.