Rosslyn Chapel
Overview
"One of Scotland's most remarkable buildings, Rosslyn Chapel has been in the ownership of our family since its foundation in 1446 and is still used today as a place of worship."
Contact details
Chapel Loan Roslin Midlothian Scotland EH25 9PU United Kingdom
https://www.rosslynchapel.com/visit/access/
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Access Card notes
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- There is level access throughout the visitor centre & Shop and there is bench seating in the entrance area. We have one manual wheelchair available to borrow if required. While in the visitor centre, you will see a range of displays and information panels. All are designed to be wheelchair accessible. The main entrance to the Chapel is by the North door, Some larger battery powered chairs or sports wheelchairs will not fit through this door. An alternative entry via the baptistery can be made available on request. If you think you might need this, please let the desk know and they can radio a guide to open up the double doors and show you round to that entrance. Crypt Innaccessible to wheelchair users. Photographs of the crypt can be shown to visitors who cannot access the lower level. The grounds are laid with gravel, underneath which is a system called Cedagravel. This plastic honeycomb membrane is designed to hold the gravel in place, making it easier for users of wheelchairs, walkers and buggies to enjoy the exterior of the Chapel.
- As mentioned earlier, the interior of the Chapel has variable lighting levels and uneven flooring. If you feel you might struggle with this, please ask on arrival if a staff member can assist you.
- Accessible toilet The door width is 86cm. There is 60cm clear space to the right of the WC. Horizontal bar on right and two vertical bars either side of the washbasin. Lever taps on the washbasin. Toilet has internal flashing light as well as audible fire alarm. Red cord for assistance alarm.
- Visitors with assistance dogs can request water bowls for their dogs, and can be signed to a dog toilet area outwith the Chapel grounds.
- Disabled visitors pay our concession rate. If you need a personal assistant or carer to help you visit the Chapel, that person comes in free of charge.
- In the cafe, the menu appears on a blackboard, and staff will read it out on request. We also have an audio guide with an audio-described tour of the Chapel and a selection of replica carvings for visually impaired visitors, and a BSL signed tour for deaf visitors.
- A portable induction loop is available at the entry desk, please ask if you need it, and the assistant can place it in front of you. A Portable Induction loop is available on request at the shop. We give an hourly information talk in English. We use an induction loop system, which can be accessed by visitors via a T switch on their hearing aid. If using the induction loop, please note that sitting at or close to the side aisles gives better reception for listening to the guides.
- In the event of fire, all escape routes except the café gate are flat. Staff are trained to be vigilant when disabled visitors enter the premises so that they can target them for assistance to leave in the event of an evacuation. There are visual fire exit signs and flashing as well as audible fire alarm systems.