Theatre Royal Haymarket
Overview
The Theatre Royal Haymarket is a West End theatre on Haymarket in the City of Westminster which dates back to 1720, making it the third-oldest London playhouse still in use.
Contact details
18 Suffolk Street London London SW1Y 4HT United Kingdom
https://trh.co.uk/access-for-all/
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Access Card notes
The Access Card is listed on this provider's website as accepted documentation for access facilities and tickets. The information in this listing is sourced from the provider's publicly available information.
*This is subject to change. Please check with the provider directly for more information about their policy.*
Access guidance
- Three steps into the foyer through the centre doors and through a set of swing doors. The Box Office counter is on the right-hand side. Staircases have handrails on both sides and some steps are highlighted. Stalls are 30 steps down / up from the foyer, Royal Circle up 24 steps, Upper Circle and Gallery up 57. 14 steps down from the Stalls to the Stalls bar, none to the Royal Circle bar (apart from within the auditorium) and 3 to the Upper Circle / Gallery bar. Customers with mobility issues are advised to book stalls seats. The auditorium opens 45 minutes before the performance. If you require access to the Stalls with no steps you would use an alternative entrance, this can be opened from 30 minutes before a show. The Oscar Wilde Room is accessed via a staircase so is not suitable for patrons with mobility issues.
- Please contact the Duty Manager or Box Office on arrival. No earlier than 30 minutes before the show if possible, as that is when we can allow you access to the auditorium. Access is through the side doors on the Haymarket at the front of the building. Exit is by doors either side of the foyer on the Haymarket. Two wheelchair spaces are available at the back of the auditorium. If patrons can transfer from their wheelchair, they are able to book an aisle seat in the Stalls if available.
- Disabled patrons and those with access needs can call our Box Office directly Monday to Saturday 10am to 7.30pm. An Access rate is available for the person needing access and one other companion, although not on all price bands. To enter the building with no steps an alternative entrance to the Stalls is used. The access rate for each show can be found on the individual show page on this site. This is a personal discount for the person needing access and must be bought by them or their carer if they have one. If you require Access Tickets then you or your essential carer if you have one can call 020 7930 8800. If you are unable to call due to any hearing impairment please email us at customerservices@trh.co.uk letting us know in the email that you are unable to call. We have wheelchair spaces in the Stalls – please call 020 7930 8800 to check on availability.
- There is an adapted toilet at the back of the stalls with no steps from this area.
- Guide dogs for the visually impaired and hearing dogs are permitted inside the auditorium during the performance. We suggest booking an aisle seat. However, there are staff available to look after them during the show if you prefer.
- This is a personal discount for the person with access needs – so they, or their carer needs to purchase the tickets.
- Infra-red system using headsets are available and can be collected in the foyer from the front of house team members before the show. We have a headset for amplification only. A deposit of £10 is required, being returned provided the unit is returned.