Verona Airport

Overview
Verona Villafranca Airport, also known as Valerio Catullo Airport or Villafranca Airport, is located 10 km southwest of Verona, Italy.
Contact details
Caselle VR Italy Verona 37066 Italy
https://www.aeroportoverona.it/en/info-and-assistance/prm-passengers-with-reduced-mobility.html
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Access Card notes
Anyone travelling by air can ask their airline directly for special assistance around ALL airports. At present no proof is required to request help. It is VITAL that you PREBOOK assistance with your airline before travelling - the way to do this is often found on the Passenger Information section of the booking process. You provide your information and then it usually has a dropdown or tick box that says something along the lines of 'needs special assistance'. Pre booking also means that assistance is in place at both ends of your journey - staff at each airport will be notified to expect you and will meet you at the plane once landed. They will also be expecting you for your return flight. Remember it's always better to over request help and then say you don't need it on the day, than to turn up and find there is no one available to help you. And please remember that while some airports do recognise the Access Cards, if they are understaffed and/or extremely busy they may not be able to help you if you just turn up without booking.
This provider is "Named and Famed". This means that it has been highlighted by feedback from multiple Access Card holders who have used their card to gain access or a discount. The information provided in this listing is sourced directly from the provider’s publicly available information.
*This is not a guarantee of any set service or policy this organisation might have.*
Access guidance
- Accessibility to the upper and lower levels: the underground and first floor levels can be accessed via the elevator on the check-in side of the terminal, behind the escalators, which is even equipped with commands for the blind. The restaurant on the upper level can also be accessed via an elevator.
- Shuttle buses properly equipped to transport disabled passengers to the Railway Station: the availability and timetables of the shuttle buses can be consulted on the Azienda Trasporti Verona website, www.atv.verona.it. All buses running to/from the airport are equipped with platforms for the disabled.
- restrooms for the disabled can be found on the underground level and on the first floor of the terminal building before going through the security checkpoints, as well as in the gate areas.
- If the passenger should request the use of a recognized assistance dog, this shall be accommodated provided that the airline, its agent or the tour operator is notified in accordance with the national regulations applicable to the transport of assistance dogs on aircraft, where such regulations exist.