Duke of York's Theatre

Ambassador Theatre Group

Overview

Co-founded by Sir Howard Panter and Rosemary Squire OBE in 1992, the Ambassador Theatre Group Ltd (ATG) is the world’s number one live-theatre company with 45 venues in Britain, the US and Australia. ATG is also one of the most prolific and internationally recognised award-winning theatre producers in the world with co-productions in the UK, New York, across North America, Europe, Asia and Australia. ATG is the market leader in theatre ticketing services through ATG Tickets, LOVETheatre and Group Line.
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

All ATG Venues operate an internal registration scheme for disabled patrons. When registering patrons are required to provide proof of disability and the Access Card is accepted as need

Contact details

Duke of York's Theatre St Martins Lane, London, London, WC2N 4BG
Phone: 0844 871 7677

Wheelchair Access

Wheelchair access
The Duke of York’s Theatre entrance is on street level where the box office, cloakroom, main foyer area and access toilet are located. The seating design incorporates two wheelchair spaces in the Royal Circle (level access), with an accompanying companion seat. Alternatively, the patron can transfer into a designated transfer seat in the Royal Circle (level access), while the wheelchair remains in the foyer with front of house staff. Please note that when sitting in the wheelchair spaces there is a restricted view but when using a seat transfer there is a clear view to the stage. Due to the listed design of the theatre, the auditorium can only accommodate a maximum of two wheelchairs per performance.

Access To Toilets

Access To Toilets
he access toilet is to the right hand side of the main foyer area (level access), opposite the auditorium right entrance to the Royal Circle.

Assistance Dogs

Assistance Dogs
A maximum of two guide dogs can be admitted per performance to patrons booking an aisle seat. If preferred, front of house staff can look after the guide dog in the foyer during the performance.

Accessing Audible Information

Accessing Audible Information
The Duke of York’s Theatre has a sound amplification system called MobileConnect. MobileConnect is a new system from Sennheiser which operates on WiFi signal. You can use a venue device to connect to the signal or alternatively, download the MobileConnect app to your own android or apple device. This system can operate with a hearing aid if required. If you would like to use MobileConnect, please speak to a member of staff when you arrive at the theatre.

The Duke of York’s Theatre offers captioned performances in association with STAGETEXT. Captioning converts the spoken word into text that provides people with hearing loss access to live performance. In captioning, the words appear on a screen at the same time as they are sung or spoken. Captions also include sound effects and offstage noises. For more information visit www.stagetext.org.

Captioned performance dates are announced once scheduled with each show.