Sunderland Empire

Ambassador Theatre Group

Overview

Co-founded by Sir Howard Panter and Rosemary Squire OBE in 1992, the Ambassador Theatre Group Ltd (ATG) is the world’s number one live-theatre company with 45 venues in Britain, the US and Australia. ATG is also one of the most prolific and internationally recognised award-winning theatre producers in the world with co-productions in the UK, New York, across North America, Europe, Asia and Australia. ATG is the market leader in theatre ticketing services through ATG Tickets, LOVETheatre and Group Line.
  • Creadble provider: NO
  • Creadble access: NO
  • Creadble employer: NO

Access Card Notes

All ATG Venues operate an internal registration scheme for disabled patrons. When registering patrons are required to provide proof of disability and the Access Card is accepted as need

Contact details

Sunderland Empire High Street West, Sunderland, Tyne and Wear, North East, SR1 3EX
Phone: 0844 871 7677

Wheelchair Access

Wheelchair access
There are eight spaces in the stalls where wheelchair users can remain in their wheelchairs. Access is on the flat via a lift. Alternatively patrons may wish to transfer to a fixed seat, with vacated wheelchairs stored in the nearest bar area. Please note that patrons must be able to vacate the building quickly in case of evacuation. If you are unsure of the best option for you, please discuss this with our box office staff when booking.

Please note that the Upper Circle and Gallery are not accessible by lift and are therefore unsuitable for those with limited mobility.

Access To Toilets

Access To Toilets
Accessible toilets are located at the Stalls and Dress Circle levels and in the stalls bar as you enter the theatre.

Assistance Dogs

Assistance Dogs
Guide, hearing and other working dogs are welcome in all parts of the theatre

Accessing Audible Information

Accessing Audible Information
Open captioned and audio described performances are sometimes scheduled. To be kept up to date, please email sunderlandboxoffice@theambassadors.com. For all performances, there is a Sennheiser infrared system available in all areas of the auditorium. This can be used with or without a hearing aid. When you arrive at the theatre, please speak to a member of our Front of House team who will give you the equipment and show you how to use it. Please note there is a fully refundable £10 deposit for the loan of the equipment.