ZSL London Zoo
Zoological Society of London
Overview
ZSL London Zoo is home to over 750 species of animals, from majestic Asiatic lions to adorable meerkats. Set in iconic Regent’s Park, visitors can explore exciting walk-through exhibits alongside beautiful historic architectureAccess Card Notes
Discounted rate for disabled visitors and free entry for one essential carer per paying disabled visitor. Purchase one child or adult disabled ticket online and a free carer ticket is included with each ticket. Just come to the gate with your e-ticket and the carer will be admitted for free on the same ticket. Please bring with you any supporting documents. Access Card Accepted as EvidenceContact details
ZSL London Zoo
Outer Circle, Regent’s Park,
London, London,
NW1 4RY
Phone: 0344 225 1826
Standing and Queueing
On busy days there may be long queues at the entrance to ZSL London Zoo; however those who have difficulties standing and queuing should make themselves known to a member of the admissions staff and will be assisted.
Wheelchair Access
We have a limited number of wheelchairs available for hire. We recommend booking these in advance by ringing Supporter Services on 0344 225 1826. A deposit of £25 will be required, which will be refunded when the wheelchair is returned.
Short Distances
The Zoo is more than 170 years old and contains many old buildings, 12 of which are listed. However, most of the Zoo is accessible for wheelchair users and those with walking difficulties.
Tiger Territory is wheelchair friendly and has a lift available for visitors to access the higher viewing platform.
The Aquarium has disabled access via an entrance to the left of the main doorway.
The historic Lubetkin penguin pool (listed Grade 1) has limited viewing for wheelchair users and very small children.
The paths are generally tarmac and there is level or ramped access to most buildings. We should also add that the slopes leading to the two tunnels in the Zoo are rather steep.
Tiger Territory is wheelchair friendly and has a lift available for visitors to access the higher viewing platform.
The Aquarium has disabled access via an entrance to the left of the main doorway.
The historic Lubetkin penguin pool (listed Grade 1) has limited viewing for wheelchair users and very small children.
The paths are generally tarmac and there is level or ramped access to most buildings. We should also add that the slopes leading to the two tunnels in the Zoo are rather steep.
Access To Toilets
Toilets for disabled visitors
Men and women: opposite BUGS and in the Children's Zoo
Men only: by the Aquarium
Women only: near the African Aviary and Zoo entrance
A changing hoist/disabled facility is located at the First Aid point
Men and women: opposite BUGS and in the Children's Zoo
Men only: by the Aquarium
Women only: near the African Aviary and Zoo entrance
A changing hoist/disabled facility is located at the First Aid point
Assistance Dogs
Assistance dogs are not currently permitted inside ZSL London Zoo because some of our animals react negatively to their presence. We are working with Guide Dogs UK to resolve this and hope to be able to welcome dogs to certain areas of the zoo in the future. In the meantime, please contact our support centre in advance of your visit to make alternative arrangements on 0344 225 1826
Essential Companions
Free entry for one essential carer per paying disabled visitor. Purchase one child or adult disabled ticket online and a free carer ticket is included with each ticket. Just come to the gate with your e-ticket and your Access Card and your carer will be admitted for free on the same ticket.
